About
Softlogic Group partnered with Arimac FinSpace, the Fintech arm of Arimac Digital, to modernize and unify its digital payment operations across one of Sri Lanka's largest enterprise ecosystems.
With 38 subsidiaries spanning retail, healthcare, financial services, leisure, and ICT, Softlogic required a scalable, enterprise-grade payment infrastructure capable of supporting high transaction volumes while maintaining control, transparency, and flexibility across the Group.
The partnership focused on implementing Arimac Pay IPG, a centralized, PSP-agnostic payment gateway designed to connect all Softlogic businesses into a single payment ecosystem. The result was a unified digital payment layer that streamlined operations, improved visibility, and enabled consistent, secure payment experiences across every Softlogic brand.
Challenges
As digital payments scaled rapidly across the Group, managing payment operations became increasingly complex. Each business unit worked with different banks and Payment Service Providers (PSPs), creating fragmented payment flows, limited visibility, and operational overhead.
Softlogic needed a centralized enterprise payment platform that could support its scale and diversity while maintaining control, transparency, and flexibility across the entire ecosystem.
Key challenges included:
- Fragmented payment systems Multiple PSP integrations across subsidiaries increased complexity and maintenance effort.
- Limited visibility No unified view of transactions, settlements, and performance across the Group.
- Operational inefficiencies Manual reconciliation and disconnected reporting across businesses.
- Settlement rigidity Merchants needed flexibility to settle funds into any bank.
- Scalability constraints Existing setups were not designed for rapid expansion or new business onboarding.
To support long-term growth, Softlogic required a future-ready payment orchestration layer that could unify payments without constraining innovation.
Solution
Arimac Pay IPG was implemented as a central intermediary payment layer, abstracting all direct dependencies on individual PSPs and enabling standardized payment processing across all Softlogic subsidiaries.
Key solution capabilities included:
- Unified payment acceptance - One platform supporting digital payments across all 38 subsidiaries.
- PSP-agnostic architecture - Seamless routing to multiple payment service providers through a single integration.
- Centralized payment orchestration - Standardized transaction flows, routing, and settlement logic.
- Frictionless customer experience - Faster, reliable checkout journeys across every Softlogic brand.
- Enterprise-grade security & reliability - Secure transaction processing, real-time monitoring, and high availability.
- Centralized visibility & reporting - Group-wide insights into payment performance and transaction flows.
By combining experience, technology, and security into a single platform, Arimac Pay IPG enabled Softlogic to manage payments as a connected enterprise, without disrupting existing merchant operations.
Impact
By transforming fragmented payment systems into a unified digital payment infrastructure, Softlogic Group achieved measurable operational and strategic gains.
Key outcomes included:
- Unified payment operations One centralized payment platform serving all 38 subsidiaries.
- Improved operational control Full transparency across transactions, routing, and settlements.
- Reduced integration overhead Elimination of multiple direct PSP integrations.
- Consistent payment experiences Reliable, seamless digital payments across all Softlogic brands.
- Merchant flexibility Ability to settle funds into any bank without operational friction.
- Scalable, future-ready foundation Rapid onboarding of new businesses, PSPs, and payment methods.
Beyond payments, Arimac Pay IPG empowered Softlogic to operate as a connected enterprise ecosystem, not a collection of isolated merchant systems, while supporting scale, agility, and long-term digital growth.
